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Virtual Wallet in Southampton


Virtual Wallet in Southampton City Council

Virtual Wallet enables individuals to manage their direct payment in a secure, online environment whist retaining full control of the support they receive.

Virtual Wallet puts the entire management of your Direct Payment in one place - your hands. It gives you a huge choice of how to spend your money, allows you to book appointments and manage your support and automatically pays your providers.

Watch our video to see how Virtual Wallet could support you.

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Southampton City Council Supported Virtual Wallet Accounts


All individuals who previously had a managed account with Enham Trust are moving to a Support Virtual Wallet account.

Visit our supported accounts page to learn more. 


Southampton City Council Supported Accounts

Virtual Wallet for Providers and PAs

If you are a provider or PA to someone who currently manages their direct payment via a Managed Account with Enham Trust  it is important that you register on Virtual Wallet so you can continue to be paid for the services you provide. 

However, if you provide services to someone who's direct payment goes to either an AllPay card or to the individual's own bank account - then there is no need to register with Virtual Wallet at this time. 

Click below for further information or if you need to register. 

VW for Providers in Southampton

Virtual Wallet tutorial

Step through our tutorial to understand more about how Virtual Wallet can help you manage your personal budget.

Virtual Wallet tutorial

Virtual Wallet resources

Visit our resources page to view our ‘how to guides’ and find more information about personal budgets from a variety of sources.

    Virtual Wallet resources    

Direct payments in Southampton

Follow the below link to visit Southampton City Council's own website and learn more about their direct payments process.

Southampton direct payment website

Frequently Asked Questions

Contact details

SCC Direct Payment Support Service

Telephone: 023 8083 477

Virtual Wallet Supported Accounts Team

Chat live with us: Click the link at the bottom of this page


Telephone: 0333 600 6330