Virtual Wallet Resources for Social Care
Virtual Wallet tools and support
We have a range of user guides that are designed to guide you through every step of the Virtual Wallet setup process. We are constantly refreshing and updating these user guides - if have any question or feedback, please get in contact using the details at the bottom of this page.
On this page you will also find a selection of user videos to help you through the process of setting up your Virtual Wallet account.
Updating your web browser
If you need to update your web-browser to view our online tutorial, information on how to do this can be found on the Saga website, via the below link.
Staying safe online
It is important that you take steps to keep your personal information safe online, including your Virtual Wallet username and password. Remember, our Virtual Wallet support team will never ask you to disclose your username or password. More information on staying safe online can be found on the UK Government and Age UK websites, via the below links.
Please note, PPL are not responsible for the content of any external websites.