Phone system issues
Unfortunately we are currently experiencing issues with our phone system. To contact the support team, please use the web chat function in the bottom right hand side of this screen.
Easy to use
Safe and secure
Puts you at the heart of your support
Virtual Wallet is a safe, user-friendly platform that brings together individuals, their personalised care funding and care providers in a secure online environment.
Designed around the individual, Virtual Wallet simplifies the process of managing all types of personal care funding and puts the individual in full control of the care and support they receive.
Personal budgets have always been attractive. Now they just got easy.
Designed to work with all types of personal care funding, Virtual Wallet is built on our experiences in social care and best practices across the globe, and has been tailored to the specific needs of our health and social care systems here in the UK.
Virtual Wallet is operated by People Places Lives, a trading name of Public Consulting Group UK Limited, which is regulated by the Financial Conduct Authority (FRN 953987) for the issuance of e-money. We are not a bank, and funds held by us are not covered by the Financial Services Compensation Scheme. However, all client funds are held in safeguarded bank accounts in accordance with our licence from the Financial Conduct Authority.