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Virtual Wallet in North West London


Virtual Wallet & Personal Health Budgets in North West London

Virtual Wallet is being used by North West London CCG to enable individuals to manage their Personal Health Budget in a secure, online environment whist retaining full control of the support they receive.

Virtual Wallet puts the entire management of your Personal Health Budget in one place - your hands. It gives you a huge choice of how to spend your money, allows you to book appointments & manage your support, calculates any payroll and automatically pays your care providers or personal assistants.

Watch our video to see how Virtual Wallet could support you.

Play video

Moving your PHB from from MSB to PPL

Virtual Wallet tutorial

Step through our tutorial to understand more about how Virtual Wallet can help you manage your personal health budget.

Virtual Wallet tutorial

Virtual Wallet resources

Visit our resources page to view our ‘how to guides’ and find more information about personal health budgets from a variety of sources.

    Virtual Wallet resources    

Personal health budgets in North West London

Follow the below link to visit North West London's own website and learn more about their personal health budget process.

    North West London PHB website    

Frequently Asked Questions

Contact details

Virtual Wallet Support Team

Hours of service: Monday to Friday 09:00 to 17:00

Phone: 03300 582692

Tri-borough Continuing Healthcare team

(Central London, West London and Hammersmith & Fulham boroughs)
Hours of Service: Monday to Friday 09.00 to 17.00hrs

Telephone: 020 3114 7220

Email: ​

Ealing and Hounslow Continuing Healthcare Team

Hours of Service: Monday to Friday 09.00 to 17.00hrs


Ealing - 020 8280 8091

Hounslow - 020 8538 2404


Ealing -  

Hounslow -

Brent, Harrow and Hillingdon

Hours of Service: Monday to Friday 09.00 to 17.00hrs

Telephone: 020 3114 7123


Brent -

Harrow -

Hillingdon -