Skip to content
PPL logo
My Virtual Wallet - Sign In
VW in My Area

Virtual Wallet in Westminster, Kensington and Chelsea


Virtual Wallet in Westminster, Kensington and Chelsea

Supporting the Bi-Borough's 'digital by choice' initiative, Virtual Wallet enables individuals to manage their direct payment in a secure, online environment whist retaining full control of the support they receive.

Virtual Wallet puts the entire management of your Direct Payment in one place - your hands. It gives you a huge choice of how to spend your money, allows you to book appointments and manage your support and automatically pays your providers.

Watch our video to see how Virtual Wallet could support you.

Play video

Virtual Wallet tutorial

Step through our tutorial to understand more about how Virtual Wallet can help you manage your personal budget.

Virtual Wallet tutorial

Virtual Wallet resources

Visit our resources page to view our ‘how to guides’ and find more information about personal budgets from a variety of sources.

    Virtual Wallet resources    

Direct payments in Westminster

Follow the below link to visit Westminster City Council's own website and learn more about their direct payments process.

    Westminster direct payment website    

Frequently Asked Questions

Contact details

Direct Payments Advisors, City of Westminster Council

Phone: 020 0000 000

Virtual Wallet Support Team

Phone: 03300 582692