Step through our tutorial to understand more about how Virtual Wallet can help you manage your personal care funding.
Visit our resources page to view our ‘how to guides’ and find more information about personal budgets from a variety of sources.
Follow the below link to visit the council's own website and learn more about their personal budget and direct payments offer.
Take a look at the information provided on the VW for Individuals page.
Then speak to the support worker or case manager who is leading you through the assessment process. They will discuss the advantages of using the Virtual Wallet service and help you decide whether it is the right approach for you.
In the first instance discuss this with your social worker or case manager. If it is agreed that you would like to manage your budget and payments through the Virtual Wallet, they will forward the referral to the Virtual Wallet team.
In the first instance discuss this with the child's social worker or case manager. If it is agreed that you would like to manage their budget and payments through the Virtual Wallet, they will forward the referral to the Virtual Wallet team.
East Riding of Yorkshire Council
Adults' Direct Payment Support Team
Email: direct.payment.support.team@eastriding.gov.uk
Tel: 01482 396940
Virtual Wallet Support Team
Chat live with us: Click the link at the bottom of this page
Email: info@myvirtualwallet.co.uk
Phone: 03300 582690
