You should contact the Continuing Healthcare team at NHS Cheshire and they will be able to support you with determining what support is most appropriate for you.
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Virtual Wallet in Cheshire
Virtual Wallet in Cheshire
Virtual Wallet is being used by NHS Cheshire as part of their plan to enable more individuals to benefit from personalised care and personal health budgets.
Anyone who receives Continuing Healthcare funding from NHS Cheshire is eligible for a personal health budget. If the preferred payment method is a direct payment, Virtual Wallet can be used to manage the account.
Watch our short video to see how Virtual Wallet could support you.
Virtual Wallet Tutorial
Step through our tutorial to understand more about how Virtual Wallet can help you manage your personal health budget.
Virtual Wallet Resources
Visit our resources page to view our ‘how to guides’ and find more information about personal health budgets from a variety of sources.
PHBs in Cheshire
Follow the below link to visit NHS Cheshire's own website and learn more about their local PHB offer.
Transition of existing PHBs to Virtual Wallet
Virtual Wallet is being used extensively across Cheshire to support both individuals and the ICB manage PHBs efficiently and effectively.
If you have received a letter from NHS Cheshire asking you to confirm details of the individuals and organisations that currently provide support to you, please complete the form that is available via the below link:
If you have any questions regarding the transition of your existing PHB to Virtual Wallet, or require any support completing the digital form, please provide your contact details below and a member of the team will be in contact within 48 hours.
Frequently Asked Questions
There are a variety of resources available via the ‘Virtual Wallet Health Resources’ page that can help you to understand more about Virtual Wallet and how it could support you. Once you have viewed the resources, if you have any questions, please contact our Virtual Wallet support team.
There are a range of user guides and ‘how to videos’ available via the ‘Virtual Wallet Health Resources’ page. If you are unable to find the answer to your query or require any further assistance, please contact our Virtual Wallet support team.
Please contact the Virtual Wallet support team, who will be happy to discuss the necessary steps with you.
You should contact your case manager at NHS Cheshire in the first instance.