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Virtual Wallet in Cheshire

Virtual Wallet in Cheshire

Virtual Wallet is being used by NHS Cheshire as part of their plan to enable more individuals to benefit from personalised care and personal health budgets.

Anyone who receives Continuing Healthcare funding from NHS Cheshire is eligible for a personal health budget. If the preferred payment method is a direct payment, Virtual Wallet can be used to manage the account.

Watch our short video to see how Virtual Wallet could support you.

Play video 

Virtual Wallet Tutorial

Step through our tutorial to understand more about how Virtual Wallet can help you manage your personal health budget.

Virtual Wallet tutorial

Virtual Wallet Resources

Visit our resources page to view our ‘how to guides’ and find more information about personal health budgets from a variety of sources.

    Virtual Wallet resources    

PHBs in Cheshire

Follow the below link to visit NHS Cheshire's own website and learn more about their local PHB offer.

    NHS Cheshire website    

Transition of existing PHBs to Virtual Wallet

Virtual Wallet is being used extensively across Cheshire to support both individuals and the ICB manage PHBs efficiently and effectively. 

If you have received a letter from NHS Cheshire asking you to confirm details of the individuals and organisations that currently provide support to you, please complete the form that is available via the below link:

Provider information form

If you have any questions regarding the transition of your existing PHB to Virtual Wallet, or require any support completing the digital form, please provide your contact details below and a member of the team will be in contact within 48 hours. 

Contact Us

Frequently Asked Questions

Contact details

Continuing Healthcare Team, NHS Cheshire 


Telephone: 01244 385 063


Virtual Wallet support team


Telephone: 03300 582692