You should look at the step-by-step guide on the Devon County Council website, or contact the Devon Children's Services Support team at the Council and they will help you think about what matters to you and what options you have, which might ultimately include a Direct Payment and a Virtual Wallet, contact details below.
Virtual Wallet in Devon
Virtual Wallet in Devon
Devon County Council have ambitions to increase the number of individuals who are actively involved in the management of their own direct payment. Virtual Wallet is one of the tools they are using to achieve this.
Virtual Wallet puts the entire management of your Direct Payment in one place - your hands. It gives you a huge choice of how to spend your money, allows you to book appointments and manage your support and automatically pays your providers.
Watch our video to see how Virtual Wallet could support you.
Virtual Wallet tutorial
Step through our tutorial to understand more about how Virtual Wallet can help you manage your personal budget.
Virtual Wallet resources
Visit our resources page to view our ‘how to guides’ and find more information about personal budgets from a variety of sources.
Direct payments in Devon
Follow the below link to visit Devon County Council's own website and learn more about their direct payments process.
Frequently Asked Questions
When you have looked through the Virtual Wallet resources page on this website, if you still have questions, please contact the direct payment support advisors at Devon County Council, contact details below.
You should contact the Virtual Wallet support team, contact details below.
You should contact the direct payment advisors at Devon County Council, contact details below
Contact details
Disabled Children's Service, Short Break Helpline - Devon County Council
Email: childsc.disabledchildrensshortbreakhelpline-mailbox@devon.gov.uk
Telephone: 01392 385276 option 2
Virtual Wallet Support Team
Email: info@myvirtualwallet.co.uk
Phone: 03300 582692