Please review and correct the information below.

Welcome to NHS Hull CCG Virtual Wallet

What is Virtual Wallet?

Virtual Wallet is a user-friendly solution that enables you to manage your Personal Health Budget in a secure online environment, giving you full control of the budget you are allocated and the support you receive.

Benefits of Virtual Wallet

Easy to use

Via a smartphone, tablet or computer

24 hour access 

You can view and manage your PHB in real time, at any time


Eliminates the need to manage a bank account

Safe and secure

A secure, online environment where you can safely manage all elements of your PHB

You're in control 

It puts you at the heart of your care & support

Meets all the CCGs requirements

meaning you don’t need to keep or submit receipts or paper records

How do I apply?

There is plenty of help on hand. The next step depends on where you are in the journey. Click on the box that best describes your situation (or that of the person you are helping).

I’m new to Continuing Healthcare

You should contact the Continuing Healthcare Team at CHCP and they will be able to support you with determining what support is most appropriate for you.

I’m in the process of getting a PHB and would like more information about Virtual Wallet

You should speak to your Case Manager or the Virtual Wallet Support Team.

I’m in the process of getting a Virtual Wallet, but need some help with it

There are a range of User Guides and ‘How to videos’ available via the ‘resources’ section, linked above. If you are unable to find the answer to your query or require any further support, please contact the Virtual Wallet support team who will be happy to assist.

I already have a PHB and am interested in moving it to a Virtual Wallet

Please contact the Virtual Wallet support team, who will be happy to discuss the necessary steps with you.

I am the nominated representative for an individual in receipt of Continuing Healthcare funding and am interested in PHBs and Virtual Wallet

You should contact your Case Manager, as they are best placed to discuss this with you in the first instance.

Contact details

CHCP Continuing Healthcare & Personal Health Budgets Team

Telephone: 01482 344 911

Virtual Wallet support team


Telephone: 03300 582692