Welcome to NHS Cheshire CCG Virtual Wallet
What is Virtual Wallet?
Virtual Wallet is a user-friendly solution that enables you to manage your Personal Health Budget in a secure online environment, giving you full control of the budget you are allocated and the support you receive.
Benefits of Virtual Wallet
Easy to use
Via a smartphone, tablet or computer
24 hour access
You can view and manage your PHB in real time, at any time
Eliminates the need to manage a bank account
Safe and secure
A secure, online environment where you can safely manage all elements of your PHB
You're in control
It puts you at the heart of your care & support
Meets all the CCGs requirements
meaning you don’t need to keep or submit receipts or paper records
If you have problems viewing this tutorial, you may need to update your browser. Information on how to do this can be found under the 'Resources' tab.
How do I apply?
There is plenty of help on hand. The next step depends on where you are in the journey. Click on the box that best describes your situation (or that of the person you are helping).
You should contact the Continuing Healthcare team at NHS Cheshire CCG and they will be able to support you with determining what support is most appropriate for you.
You should speak to your Case Manager or the Virtual Wallet Support Team.
There are a range of User Guides and ‘How to videos’ available via the ‘resources’ section, linked above. If you are unable to find the answer to your query or require any further support, please contact the Virtual Wallet support team who will be happy to assist.
Please contact the Virtual Wallet support team, who will be happy to discuss the necessary steps with you.
I am the nominated representative for an individual in receipt of Continuing Healthcare funding and am interested in PHBs and Virtual Wallet
You should contact your Case Manager at NHS Cheshire CCG in the first instance.
Continuing Healthcare Team, NHS Cheshire CCG
Telephone: 01244 385 063
Virtual Wallet support team
Telephone: 03300 582692