We are currently receiving the data from Powys County Council to transfer your managed account from People Plus over to a supported account with Virtual Wallet. We will be in touch by email and phone to keep you updated with the progress and will be in touch with you if we require any further information. We are currently getting everything setup ready for the transfer. If you wish to speak to the team, please contact the Supported Accounts Team on the contact details below, or you can find more information on the document linked below
Powys
Virtual Wallet in Powys
Virtual Wallet in Powys
Virtual Wallet is now available to all direct payment recipients in Powys.
Working alongside Powys County Council and their partner organisations, Virtual Wallet is being used to encourage more individuals to take an active role in managing their own direct payment.
The roll out of Virtual Wallet is being managed in two separate phases:
- In phase one, all new direct payments will be managed through Virtual Wallet and existing direct payment recipients can request to manage their payments through Virtual Wallet.
- In phase two, some 'managed account' direct payments will also be migrated to Virtual Wallet.
The Virtual Wallet support team are on hand to support all individuals and personal assistants throughout the Virtual Wallet set-up process.
In addition, the existing direct payment support service from PeoplePlus will still provide ‘on-the-ground’ information, advice and support to individuals, including PA recruitment and setup.
Virtual Wallet tutorial
Step through our tutorial to understand more about how Virtual Wallet can help you manage your direct payment.
Virtual Wallet resources
Visit our resources page to view our ‘how to guides’ and find more information about direct payments from a variety of sources.
Direct payments in Powys
Follow the below link to visit Powys County Council's own website and learn more about their direct payment processes.
Frequently Asked Questions
You should contact the Assist team at Powys County Council and they will help you think about what matters to you and what options you have, which might ultimately include a Direct Payment and a Virtual Wallet.
You should speak to your social worker, your contact at PeoplePlus or the Virtual Wallet support team.
You should contact the Virtual Wallet support team, contact details below.
You should contact the Virtual Wallet support team, contact details below.
You should contact the Children’s Service Front Door Team, contact details below.
Contact details
PeoplePlus
Email: ilspowys@peopleplus.co.uk
Phone: 0330 123 2815
Virtual Wallet Support Team
Chat Live: Use the chat function below to chat live with a member of the team
Email: info@myvirtualwallet.co.uk
Phone: 03300 582 692
Supported Accounts: 0300 373 9259